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SMS Privacy Policy

Effective date: October 6, 2026

Hilltop Home Co., a DBA of The Jays Dallas, LLC, respects your privacy and is committed to protecting the personal information you share with us. This SMS Privacy Policy explains how we collect, use, and safeguard information in connection with our text messaging program.

View the SMS opt-in process. The optional checkbox at hilltophome.co/get-an-offer starts unchecked; submitting a phone number alone is not SMS consent.

Consent & Authorization

By providing your phone number and opting in, you consent to receive text messages from The Jays Dallas, LLC. Consent is not a condition of purchase. You may receive an initial confirmation message, after which message frequency may vary.

Types of Messages

Hilltop Home Co., a DBA of The Jays Dallas, LLC, sends property inquiry confirmations, offer updates, appointment reminders and closing updates to people who choose SMS on its offer form.

Message Frequency

Message frequency varies based on your interactions with us. You may receive recurring messages. We will not send more messages than reasonably necessary to provide our services and communications.

Opt-Out / Stop

You can opt out of receiving text messages at any time by replying STOP to any message. Upon receiving your opt-out request, we will send a one-time confirmation message and cease further messaging. For assistance, reply HELP or contact us at info@thejaysdallas.com or 214-701-0100.

Help & Support

For support regarding our messaging program, reply HELP to any text message or contact us directly at info@thejaysdallas.com or call 214-701-0100.

Message & Data Rates

Standard message and data rates may apply to any messages sent or received. Please check with your wireless carrier for details on your messaging plan. We are not responsible for any charges incurred from your carrier.

Data Collection for Messaging

We collect your mobile phone number and consent records when you opt in to our messaging program. This information is used solely to deliver the messages you have consented to receive and to maintain records of your consent.

No Sharing of Personal Data

Mobile information, SMS opt-in data and consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. Messaging service providers may process these records only to operate the messaging program.

Carrier Disclaimer

Carriers (e.g., T-Mobile, AT&T, Verizon) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier.

Scope of Consent

SMS enrollment is limited to the program you choose. SMS consent does not authorize AI or prerecorded calls, or unrelated marketing.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued participation in our messaging program after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this SMS Privacy Policy or our messaging practices, please contact us at info@thejaysdallas.com or call 214-701-0100. The Jays Dallas, LLC, Dallas, Texas.

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